QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

User Resources:

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Explanatory code 21 - Claim is Responsbility of WCB

Currently when a claim comes back with explantory code 21 (claim is responsibility of WCB) it does not come back as a reversal on Accuro even though AHW shows the reversal on their system. When I try to resubmit the claim to WCB, I get an error message from Accuro saying that I am unable to resubmit a bill that has already been paid. AHW assures me that claims with code 21 have not been paid.
  • Guest
  • Jun 20 2016
  • Needs Review
  • Attach files
  • +1