QHR Product Ideas

When patients check in at the self check in kiosk there is no opportunity to verify their demographics. They may have a new phone number or have moved etc. If you send a requisition or referral during the appointment it may have the old invalid demographics - frustrating for all. As well, if a patient is checking in late, we are not really notified of that in a timely fashion. AND front reception staff may have a message they need to give to the patient but don't get the opportunity to when the patient self checks in. SO I WOULD PROPOSE: #1 Once the patient scans their health card - a screen pops up that has something like: .......... a message for the patient that they need to stop in at reception (as set by reception if needed) ........... a statement that says is XXXXXX still your address?.....press yes or no: - if no they are directed to the front desk ...........similar statements and yes no answers for telephone number AND for pharmacy (pharmacy is particularly important as it is a potential privacy breach if you fax a script to the wrong pharmacy) #2 If they are more than 10 min (I suppose each place could set the time they want) late, then it rejects the attempt and a message appears that they need to see the front desk. This would be REALLY helpful!! PLEASE VOTE!! sheila