The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
Very occasionally, a file may get deleted by mistake. I made this mistake today, but recognized it immediately. However, it was gone and I could not do anything to stop the deletion, or recover the note later.
Hello,
Deleted clinical notes can be restored through either the Activity Log on he patient chart, or the Audit Logs.
Chart logs can be accessed from EMR > Virtual Chart. Click on the first icon under the patient bar. When the Log Viewer loads, find the "Deleted Letter" activity; right-click and choose "Restore" from the menu option to recover the file. The Audit Logs are the same, accessible by an Administrator in the Manage Security section of the program.
If you do not have the option to view the Activity Log, this is a role/user-based permission that can be managed by an Administrator in the Feature Access section of Manage Security.