QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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Disable Automatic pop-ups (patient address prompt)

When changing an address for a patient, an window automatically pops up asking if you want to update other patients at this address. We have run into a few occasions where we ask the patient if that person has moved also and the other patient is upset that we have shared their personal info. IE: that they are a patient in our office. We would like to have the option the shut this p[op up off.

  • Guest
  • Jan 17 2025
  • Already Exists
Accuro EMR / Patient Demographics
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    • Admin
      Jen Danchuk commented
      23 Jan 23:34

      This feature is handy if a family of patients has moved - you can update them all at once!

      You can also disable this setting for your entire clinic by logging into Accuro as an administrator user and following these steps:

      1. Click Accuro icon on the bottom left

      2. Search "system settings"

      3. Click General tab

      4. Deselect checkbox labeled "Check for Other Patients When Changing Address"

      5. Save Settings


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