QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Configurable Document Inbox Delegation to Support Staff

Please add configurable delegation rules that allow documents assigned to a provider to also appear in the Document Inbox of an authorized support user or group.

In many team-based practices, support staff are responsible for monitoring incoming documents, identifying urgent items, coordinating follow-up, or ensuring information reaches the provider promptly. Currently, they may need to repeatedly search through a provider’s inbox to identify new or unread documents.

Each recipient should have an independent review status. A support user should be able to review and remove the document from their own inbox while it remains unread or outstanding for the provider.

Delegation should be configurable by provider, support user, or group and should be easy to update when staffing or coverage changes.

This would improve visibility, reduce the risk of urgent information being overlooked, and avoid adding extra routing steps for staff who scan or import documents.

  • Sammy K.
  • Jul 15 2026
  • Needs Review
Accuro EMR / Documents
  • Attach files

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