The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
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Patients receive notice of their appointment ahead of time but it says the time 1:00 - 1:15 pm.
However, may patients take this literally and think they can arrive anytime within the 15 minutes.
Please reword to be "Appointment starts at 1:00 p.m. Please arrive 10 minutes before the start of your appointment."
Please can we change the wording for the appointment reminders. Giving a start and end time has our patients thinking they can show up in that time window, when in actual fact it doesn't leave enough time to see them and we end up with a high volume of no shows or late arrivals. Could we please just give the start time so their is no confusion for our patients.
That would be great to change the wording. Many patients feel that as long as they arrive sometime between the start and the end of their appointment that they’ll be seen. It would be great to have them plan to arrive 10 minutes before the start of their appointment.