QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas for product development consideration. QHR reserves the right to choose what is built in to the application, and it is the intention of QHR to build the software to meet the needs of the marketplace. We thank you kindly for your suggestions.

For support on the Accuro EMR product, please email accuro@qhrtech.com

PLEASE NOTE that the QHR Product Ideas Portal is currently being revamped and reorganized. We expect it to be fully up-to-date in Q1 of 2021. Please be patient with us as we update submissions and introduce organizational changes.

Messaging Data is no different then Encounter Data

Medeo Messaging currently stores data in VC.  Messages do not appear in Encounter Notes screens / not available for Generate Letter, not included in Print VC / not searchable in Query Alerts and currently not visible to anyone but the writer.  This fails all the basic purposes (medical,legal,clerical) of a medical record. 

A work-around is to have an encounter note template for Communications. In the past we would record telephone calls there for example.  Now I also use it to write the email to the patx.  Then use "Send to Patient" to send the encounter note(email) as an attachment. This serves as a chart entry that is useful for all Accuro functions. 

Patient replies remain problematic. I have not been able to copy/paste nor print to pdf etc to store their email in a useful way (unless i go to my default mail portal = defeats the whole integration of mail in the EMR). 

Medeo Messaging should be an encounter note & replies become another encounter note.  The record then lives in dated / time sequence, fully readable / searchable / exportable / printable. Technology then is working for the end-user not the other way around.

It is difficult to recommend Medeo Messaging to colleagues given the current "ghost like"nature of how it gets recorded.

I am curious about Video visits. Again, they will be just another encounter and technology should assist in the proper recording in the medical record of at minimum , the occurrence-date/time/nature , of the virtual visit. 

I look forward to the product improving in the near future.

  • Stephen McLaren
  • Apr 7 2018
  • Needs Review
  • Attach files