QHR Product Ideas

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Show provider name and DOB when choosing a patient to message

Sometimes when I attempt to send something to a patient who has an email address associated with their chart I get a message that they don't have a medeo account. I then have to manually input their name. The problem is that there is currently no way to know if the patient that pops up is the correct patient. The provider's name and date of birth should show up next to the name just like when you are searching for a patient in Accuro in order to avoid emailing the wrong patient.

  • Dahlia Balaban
  • Aug 23 2018
  • Retired
Medeo Provider / Messaging
  • Attach files
  • Guest commented
    April 15, 2019 21:34

    I agree and their names should show up alphabetically EG under Smith, all Smiths are listed alphabetically with all their demographics if you hover over a name. It is too easy to send the mail to the wrong person when there are many patients with the same name

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