QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Add Declined Appointment to Accuro's Appointment View

If a patient books online but we decline the appointment, we can’t see the declined appt in Accuro’s Appointment View for that patient, there is no record of that appointment in the EMR.  i.e. if a patient calls in to inquire about the declined appointment and is talking to a different staff member than the one who declined it – how can another staff member find the details on it?

  • Melanie Wigston
  • Jan 27 2020
  • Needs Review
Medeo Provider / Online Booking
  • Attach files
  • Guest commented
    September 21, 2022 01:23
    Yes, this is a hassle and a half, and frankly unacceptable. A patient calling to inquire about their declined booking will not receive the help/clarification they need. Everything should be recorded in the appointment history. Period. Not having any record in the EMR is astounding.
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