QHR Product Ideas

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Pharmacy Change when Renewing Prescription

When renewing an old prescription, the pharmacy within that prescription should automatically change to reflect the patient's current pharmacy. Currently, when you renew a prescription the pharmacy will stay what it was when the rx was originally created - even if the default pharmacy has changed in the patient demographics. So you have to manually change the prescription - or create a brand new prescription.
  • Guest
  • Jun 20 2016
  • Needs Review
  • Attach files
  • Eva Wall commented
    25 Sep 17:19

    I agree! As an MOA it gets very annoying to update a patients pharmacy, to then have the prescription done and sent to the old one again when they renew meds. We end up looking like idiots who dont know how to do their jobs and we get yelled at by the patient because they feel we didnt update it for them like they asked.


    I dont deal with it in the prescriber area of renewing but there must be a way to set it up to update with the new pharmacy information.

  • Pamela Sharp commented
    April 09, 2024 15:51

    We are having this problem at our clinic. If MOA updates the pharmacy in the pt's EMR when the provider renew's the Rx it is defaulting back to the previous pharmacy and updating the EMR with that previous pharmacy. What is the solution to force precriptions to be sent to the new pharmacy?

  • Guest commented
    November 14, 2022 17:41

    This is insane that this is still an issue. Explains most of why I'm asked to reissue a prescription.

  • +24