QHR Product Ideas

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Information displayed in Private Billing: change to exclude any claims with no billed amount or no invoice

Case Number 981492:  When a patient is identified as Private Pay billing, every appointment that is booked generates a private claim in the Private Billing section of their chart.  This also occurs with every provider that the patient is booked with on that day.  Because we often have 3 providers seeing the same patient, 3 claims show up in the private pay area on that day for that patient.  Furthermore, very often patients come in for a quick consultation or follow-up where no invoice is required, but it gets generated regardless.

As a result, the charts get cluttered with lists of $0 claims, which are not useful, become confusing, and show up when patients ask for a receipt of all their billings at tax time. The only way to get rid of them is to ultimately delete the appointment associated with the $0 claim, which would result in inaccurate records. 

Can you please devise a way for only invoiced claims to be visible in the Private Pay Bills?

  • Guest
  • Feb 21 2019
  • Needs Review
Accuro EMR / Billing
  • Attach files

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