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Users would like the ability to have another free-text field option that could be added to the fax cover sheet that can be used to add details associated to the recipient (ie: "Attn: John Smith). In our Address Book, we have lots of entries for generic departments/programs to avoid adding each individual that works there. For example, if a provider calls Pediatric Orthopedics regarding a patient and then has to fax over information, they would select Pediatric Orthopedics from the address book but could have a small free-text box in the window that you select a recipient, similar to the Cover Sheet Message, that allows you to add "Attn: Dr. Blank". This field could be configured to be added below the fax recipient component on the form. If not needed, it would just be left blank.