Document Inboxes for All Authorized Staff

Document Inboxes should be available to authorized support staff, not only to users configured as providers.

Administrative and operational staff may need to receive incoming faxes, forms, correspondence, or other documents directly. Without an inbox, a digitally received document may have to be printed, handed to the intended recipient, or routed through another user simply because the correct staff member cannot receive it electronically.

Please allow support staff to have their own Document Inbox while remaining clearly identified as non-provider users. The inbox should support both patient-linked documents and authorized documents that are not connected to a specific patient.

This would preserve a fully electronic workflow, improve accountability, reduce unnecessary printing, and allow documents to be routed directly to the person responsible for acting on them.

Sammy K.
Jul 15 2026
Needs Review

Accuro EMR / Documents

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