The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
The refusal message sent from OHIP already includes the invalid version code. For example:
The error received from OHIP is:
Mismatched Version Code (AB)
This means AB was the "old" version code that OHIP rejected. So if the current version code is anything other than AB, you know it has been updated to a newer version code.
When the error from OHIP is:
Mismatched Version Code ( )
This means the "old" version code was blank, and one needs to be filled in with the resubmission.
It would not be common workflow to check the audit logs to find an old version code when a claim is rejected. Could you let us know if this information helps you more easily identify the wrong version code so that you may resubmit the rejection quickly?