QHR Product Ideas

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Display warning when users are in accounts you are merging

It would be nice if Accuro would tell you "There is currently X number of users in these accounts", so that you knew you should not merge it at that time. Even better would be if it told you which user. We have had a couple of instances where a user (other than the one who reported the duplicate account, as I have them exit the account) is in one of the two patient accounts at the time of the merge. If the account they are in is the one that was merged into the other, then any information they subsequently add while still on that patient (notes, appointments, forms, etc.) goes off into oblivion. We have had to call QHR two or three times and have them retrieve this information from DB. It shows in Audit Log that user added form/note/appt, but it ceases to exist in EMR because it was added to an account that was simultaneously merged into another.
  • Guest
  • Jun 20 2016
  • Needs Review
Accuro EMR
  • Attach files
  • +1

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