QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Chat function messaging

Messaging should be instantly opened on top of current screen when it is 'sent'. Not when recipient is 'chosen'.. the lag usually causes the msg to be DELAYED, or even MISSED, when an urgent reply is required. The conversation is often times CLOSED by the recipient before a msg is sent.

  • Guest
  • Jul 10 2017
  • Needs Review
  • Attach files
  • Guest commented
    October 30, 2017 20:43

    Yes!  Chat could be greatly improved:

    1. As above, message should only pop up once Send is hit.

    2. Chat message should go to ALL computers a user is logged into (we often have docs logged in to more than one machine, so sending a very urgent Chat is hit and miss - cause you don't know if they will be at that computer!)

    3. User A and User B are having a chat. User A closes the window on their machine. User B should still be able to type more of a message and have the window pop back up on User A.

    Strongly suggest Accuro take a look at the instant messaging feature in Practice Solutions. It is much more functional, much less chance of delayed or missed messages as it utilizes all of the above ideas.