QHR Product Ideas
The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
Hi Vanessa,
I did look up your case to review the steps taken. Have you tried adjusting the resolution for your workstation? I am still unable to reproduce the problem with the "From" field enabled (please see attached screenshots). The display for my monitor is set at 1920 x 1080.
I am assuming that you are using a PC. The minimum resolution recommended for using Accuro is 1024x768.
You can adjust the resolution of your monitor on a PC by going to Windows Start > Search: Display > Display: Display Resolution
Please let me know if that helps.
Attachments Open full size
Hi Alison,
I called the Service Desk and spoke with Sarah; it is not a resolution issue. It can be fixed by disabling the ‘From’ field (which removes both the ‘From’ and ‘Report Author’ fields) but I need to use the ‘From’ field. We believe it is actually the ‘Report Author’ fields causing the problem (because they are farther over to the right than the rest) however, there is no option to disable those fields separately from the ‘From’ field. Sarah gave me case number 1382825, could you please advise me if this functionality will become available?
Thank you!
Attachments Open full size
Hi Vanessa,
I'm unable to replicate the problem you've described. It may be caused by your screen resolution, or by font style/size you have set in your user preferences.
If you call the Service Desk at 1-866-729-8889, a Client Services Analyst can troubleshoot with you and possibly help resolve the problem you're experiencing.
Attachments Open full size