Add "Email" into drop down preferred contact

Add "Email" into drop down preferred contact method selection

At our office, we have many patients who prefer email correspondence and appointment reminders over phone correspondence. We have an older population, and a good majority of them are snowbirds that heads down to the States during the winter and disconnect their home phone lines. Most of them do not have an active phone number for several months and have requested that we instead email them, but there is currently no drop down selection in the "preferred contact method" of the patient demographics to choose "email". Instead, our office has to make a pop-up note stating the patient prefers email correspondence, which is annoying and causes workflow disruptions. We also deal with vulnerable populations, some with no fixed address, who rely on public libraries and community centres to communicate via email and do not have personal cell phones or landlines. Can this please be a feature you consider implementing?

Alexandria M
Sep 4 2022
Released

Accuro EMR / Patient Demographics

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Benjamin Delecourt commented

04 Oct 22:56

Just released as part of build 2017.1025.0
The option for Email as the preferred contact method has been added when adding a New Patient (F6 > Preferred Contact dropdown), and when editing the patient demographics (Patient section > Demographics tab > Preferred Contact Method dropdown or Scheduler > Select Patient > Edit button > Preferred Contact Method dropdown).

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