QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Add "Email" into drop down preferred contact method selection

At our office, we have many patients who prefer email correspondence and appointment reminders over phone correspondence. We have an older population, and a good majority of them are snowbirds that heads down to the States during the winter and disconnect their home phone lines. Most of them do not have an active phone number for several months and have requested that we instead email them, but there is currently no drop down selection in the "preferred contact method" of the patient demographics to choose "email". Instead, our office has to make a pop-up note stating the patient prefers email correspondence, which is annoying and causes workflow disruptions. We also deal with vulnerable populations, some with no fixed address, who rely on public libraries and community centres to communicate via email and do not have personal cell phones or landlines. Can this please be a feature you consider implementing?

  • Alexandria M
  • Sep 4 2022
  • Needs Review
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