The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
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Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
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The same employee does not always reject/accept an on line booking appt. If that employee is not available it is not possible to relay to the patient who calls to inquire why their on-line appt. was rejected.
Rejections to patient appointment requests booked through online booking should behave the same as a cancelled appointment. The rejected appointment booking should show in the F4 window.
Currently, you can find rejected appointment requests in the Audit logs only. But you cannot see the reason for rejection. Which ties into another Idea on here - PAT-I-67