QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas for product development consideration. QHR reserves the right to choose what is built in to the application, and it is the intention of QHR to build the software to meet the needs of the marketplace. We thank you kindly for your suggestions.

For support on the Accuro EMR product, please email accuro@qhrtech.com

PLEASE NOTE that the QHR Product Ideas Portal is currently being revamped and reorganized. We expect it to be fully up-to-date in Q1 of 2021. Please be patient with us as we update submissions and introduce organizational changes.

Out of Office Message to Patients (when doctor away)

When doctor is away, Medeo should send an "out of office" message to the patient.

We have examples of patients sending somewhat urgent requests for medical advice where the doctors is away for >1 week. As a result, the patient concern is not responded to in a timely manner when if the same patient had just called the office, we would have directed them to urgent care.

There is potentially a medical/legal concern here.

  • Frank Coughlan
  • Jun 22 2020
  • Needs Review
  • Attach files
  • Guest commented
    1 Jul, 2020 10:40pm

    I completely agree with the above concern. At least, there could be a message attached to the signature adding that the inbox may not be monitored on a regular basis and if the concern is urgent, please call the office. I am very concerned that there will messages that will be missed that could result in a complaint.

  • Guest commented
    29 Jun, 2020 10:43pm

    This requires prioritization. It is indeed a potential medicolegal concern.