QHR Product Ideas
The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.
We want to hear from you, and encourage you to submit, comment, and vote!
Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.
QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.
User Resources:
Accuro Learning Academy, our eLearning platform (reach out to Client Services for your sign-up code)
For further support, please reach out to Accuro Client Services:
1-866-729-8889
Accuro Menu > Help > Send Feedback
Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.
Sorry for the delay in responding. This is a planned feature now. It is not in development right now but we hope to release an auto-response in the coming months.
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To add to this concern, the Alberta billing code 03.01S (for "physician to patient secure electronic communication") requires that "communication must inform patients when the physician is unavailable".
As Medeo has no out-of-office feature, this bill code is lost to us.
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I totally agree that there should be an "out of office" message that pops up when the patient emails us. In our clinic there is more than one person that can help the patient and they need to be directed to them in the secretary's or the doctor's absence. Why use Medeo for messaging when we can put an out of office alert on our regular email?
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I completely agree with the above concern. At least, there could be a message attached to the signature adding that the inbox may not be monitored on a regular basis and if the concern is urgent, please call the office. I am very concerned that there will messages that will be missed that could result in a complaint.
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This requires prioritization. It is indeed a potential medicolegal concern.
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