QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

User Resources:

For further support, please reach out to Accuro Client Services:

Interested in connecting with us for user research, or participating in user testing? You can sign-up by filling out this web form, and we will reach out to you for feedback when we're evaluating new ideas.

Need "Chart reminders"

We need an item - perhaps a new type of Task - that can be used as chart-specific reminders for various classes of user. Behaviour: -- 1. Reminder pops-up dialog, or are otherwise visually distinctive, when a provider enters a chart. (Having tasks "hidden" behind and within the F7 screen isn't enough; neither is having an icon in the status bar at the bottom - it has to be much more visible and imperative) -- 2. Have a simple message: "Patient over due for PAP test" with a simple interface to dismiss, postpone etc. (The F7 window is somehow overloaded. Physicians don't use it because, perhaps, its too complex) --3. For the front-desk, the reminders should appear when a patient name is entered, or a schedule booking selected (tantamount to the same thing). These should be 'front-desk' or 'admin' reminders, e.g. "Check if patient will enroll", "Check if smoker and give smoker questionnaire") --4. Reminders, like Tasks, should be able to be created from Query results, so we can construct searches for patients and then set reminders for the whole result set. --5. Reminders do NOT have to be allocated to a staff, unlike Tasks. Reminders might get allocated to staff later, but not necessarily in the first instance. They are more chart-related than staff-related. --6. Reminders should NOT appear in the a staff members' Task list by default. There might be thousands of reminders associated with thousands of charts, and to have this whole lot appear on someone's task list is inappropriate; it's noise, and unhelpful. --7. Reminders might tie-in with CDM Worksheets. They ought. Perhaps Reminders could be elements of a worksheet; or perhaps overdue worksheet items generate reminders? Perhaps the CDM Editor could offer to create a Reminder if an item becomes overdue. Perhaps there could be a many-to-many mapping of Worksheet items to reminders, so the that a worksheet could have a relatively sophisticated behaviour with reminders e.g. Overdue blood results could map to one type of reminder "Blood work needed", so 8 overdue results dont result in 8 reminders; whereas others might be 1-to-1, such as "PAP test overdue". --8. Reminders should be "queriable" so you can generate a list of 'overdue PAP' patients as a precursor to sending reminder letters. --9. Reminders should have user-defined states, with the option to link states to claims. e.g. perhaps a reminder "FOBT test required" might have a state "patient consulted, test given". This maps directly with a Ontario billing code. Another state might be "patient consulted, test refused", which would map to a different billing code. We can't say in advance which states are needed for which Reminders - so best to have a "manage..." control. Anyway, just a thought.
  • Guest
  • Jun 20 2016
  • Gathering Your Feedback
  • Attach files
  • +20