QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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Unable to reply to another users Medeo Messaging thread in Accuro

In Medeo, if a user sends a message to a patient, any other user within that organization can go to the Medeo Health Timeline and reply to the message. This creates a 3 way message between both Medeo users and the patient. 

Now that Medeo Messaging is integrated into Accuro, the message threads within Accuro are strictly limited only to the user who generated it. Other users can view messages sent in the Virtual Chart, but cannot reply to a thread they did not generate.

  • Lauren Romano
  • Aug 13 2018
  • Future Consideration
Accuro EMR / Patient Messaging
  • Attach files

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