QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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Remove or allow modification of default time out period for launching appointment

When an appt is scheduled as a video, the provider has a window of 1 hour before and 1 hour after the start time to launch the video appt. If the provider is running more than 1 hour late, but the patient waits online, the provider can still launch the appointment. But if the provider is running more than 1 hour late, and the patient logs off then tries to log back in, they are unable to do so past that 1 hour cut off. Some providers run late on a regular basis so this time window should be either modifiable or removed altogether.

  • Jessica Jakobczyk
  • Feb 1 2022
  • Needs Review
Medeo Provider / Video
  • Attach files

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