QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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Option to Show Cancelled Appointments on Scheduler

When an appointment is cancelled is would be helpful to have an option to show or hide appointnments that have been cancelled.
  • Guest
  • Jun 20 2016
  • Shortlisted
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  • Guest commented
    10 May, 2024 01:11pm

    I don't know why Accuro hasn't listened yet to this. The suggestion has been around since 2016... It is a mandate from the college to track appointments

  • Guest commented
    10 May, 2024 04:34am

    This is essential. When getting letters from family MDs asking about why patient was never seen, I need to be able to quickly see why the patient was cancelled

  • Guest commented
    18 May, 2023 05:19pm

    We created an appointment type called "Cancelled" and leave them on the scheduler, moving them to the top or bottom of the day (8-9 and 4-5 is never booked) this way they remain on the scheduler and in the appointment summary.

  • Regan Ebbeson commented
    7 Aug, 2021 05:32am

    It is extremely frustrating that when a patient cancels they are removed from view. It makes it impossible for me to know as a physician who that was.

  • Guest commented
    28 Oct, 2020 08:00am

    yes!! it is very frustrating to not know who cancelled when I look at my day sheet. a cancelled appt should still show just like a no show appt with an option to hide it. often I want to follow up with a cancelled patient and at present I have a hard time knowing who cancelled

  • Guest commented
    21 Aug, 2020 05:49pm

    Yes please!!!! I have patients ask me all of the time when their appointment was originally scheduled for, and it would be very helpful to just glance at the schedule and see this

  • Admin
    Alison Cooney commented
    21 Aug, 2020 04:15pm

    Thank you so much for the additional feedback, everyone; it's appreciated, and we will take it all under consideration.

    We want to hear from anyone who has thoughts/suggestions regarding this (or any!) feature request.

  • Tommy Gerschman commented
    21 Aug, 2020 12:07am

    This is so important for tracking purposes and if someone "disappears" from my list because my MOA rescheduled them but I may need them to do some tests or call them in for medical reasons.

    Also - when using Cliniconex - if a patient cancels or moves the appointment to another date then often Cliniconex doesn't work properly...

  • Guest commented
    12 Aug, 2020 03:09pm

    also if an appointment has cut (so cancelled in one spot) and pasted it should show that appointment too

  • AMANDA LESSER commented
    4 Dec, 2019 04:13pm

    Even if this was only seen in the physician's day sheet.  Our physicians always ask if there is a way to see all the patients that have cancelled on their day sheet.  They could show up as a certain color or even with a cloudy mask type look.

  • Agassiz Medical Centre commented
    19 Apr, 2018 02:29pm

    Like a filter you can turn on or off, 'include cancelled appointments'

  • Dr. Weinberg Office commented
    30 May, 2017 08:48pm

    Or at least have a list to see what appointments have been moved out of that day either by moves or by cancels!

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