QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

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Day Before Reminder sent

Many patients are "no shows" and then claim they weren't reminded of the appointment day/time. We would like the ability to know day/time that the Medeo appointment reminder was sent.

  • Guest
  • Feb 5 2024
  • Future Consideration
  • Attach files
  • Admin
    Steve Bailey commented
    14 Feb 18:09

    Hello. Thanks for this suggestion. If an appointment is scheduled more than 24 hours before the appointment start time, then a patient will receive an email reminder (provided this functionality is enabled in the clinic) 24 hours before their appointment start time.

    I've marked this as Future Consideration because I like the idea of surfacing that an email reminder was sent.