QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Abiltiy to see if a secure message was read in EMR

When we send important info to patients by secure messaging, we need an easy way (not logging into a second system) to be able to see if a message was received and read. One might argue in our province we have a legal obligation as well.

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  • Oct 10 2018
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  • Eric Stutz commented
    May 07, 2019 13:41

    Our office currently has a cumbersome workflow wherein a task is sent to receptionists to check that a Healthmail message has been read by the patient. It would be extremely helpful if the EMR automatically checked that Healthmail messages have been read. If a message sits unread after a defined number of days, the EMR would automatically send a message to notify the sender. This feature could be designed to be turned on or off based on user preference. The current system leaves a lot of room for missed communications.