QHR Product Ideas

Option to have this as a feature that could be used is preferable. An icon with a red number of failed faxes?

Completely agree!

i 100% agree this feature should be implemented. june 2016....for "future consideration" ...it's 2021 and it's still not an option. cant be that hard.

The option to have this as a feature would be better - I personally check that log many times a day and wouldn't want it changed

POPUP message will be good.

Yes!

I think this is a great idea!

The best idea we have seen yet is...The fax icon should post a red number indicating the number of faxes that have failed.  It would be very clear to the admin staff and less disruptive than pop ups or extra mail messages to the physicians.

Mail message would work if only going to ADMIN staff as we are the ones following up on the faxes.  The physicians receive enough mail as it is.

An important and useful feature

👍

I agree! I would love to be notified.

I like the pop up idea best. We are a very busy clinic and if a pop up that would have to be physically deleted came up that would be great!

A pop-up would be great that doesn't disappear until you have acknowledge it.

This would assist with calls days later indicating fax was never received. Would ensure all faxes are received in a timely manner

There are days when we have a large number of failed faxes, pop ups would be very annoying. We prefer the idea of "red numbers on the failed fax icon", or a mail message to the admin. Mail messages to the sending doctor could be very annoying for them.

I agree with the change in fax icon such as the icon changing to red in colour with the number of failed faxes.

I agree with a change in the fax icon such as the icon changing to red in colour and indicating number of faxes failed.

Mail message or pop up window.

Thank you,

Lisa Everett

System Trainer/ Network Support

The Peterborough Clinic

26 Hospital Dr.

Peterborough, ON

K9J 7C3

Ph. (705) 743-2040 Ext.220

F. (705) 740-6828

leverett@ptboclinic.com

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Please NO pop-up's! Mail message would be great, or task with a way to get to fax manager with options to re send.

In an ideal world, I think a check box on the send fax dialog that users can indicate if they want to be notified of failure. Then you could have the option of pop-up, mail or task. As long as Accuro remembers the default option and not needed to select every time.  To take it a step further, you could have a notify who option, so when physicians send a fax and it fails it notifies reception or their assistant to take care of the rest of the delivery.