QHR Product Ideas

The spirit of the QHR ideas portal is to collect ideas and feedback from our users for integrations, enhancements, and new features.

We want to hear from you, and encourage you to submit, comment, and vote!

Please note that this site is not regularly monitored, and that there may be a delay in response to your submissions.

QHR reserves the right to choose what is built into the application, and it is the intention of QHR to build the software to meet the needs of the marketplace.

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Customize cancellation message

When a patient cancels an appointment it does not provide enough information on the charges applicable in doing so. It would be beneficial to be able to customize these messages for each clinic to be able to notify clients of process specific to their clinic.

  • Guest
  • Nov 26 2019
  • Already Exists
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  • Admin
    Alison Cooney commented
    February 05, 2021 23:44

    It is possible to create and send customized responses to patients via their online booking requests.

    I've attached the Online Booking User Guide for reference; "Responding to Medeo Booking Requests" starts on page 31. This includes details on how to Manage your booking responses.